Ultimate Smash Philly Restaurant in Regina, SK

I generally don’t leave reviews, but I was quite disappointed with our experience today. Running two restaurants out of one location can definitely be challenging, and while the staff was extremely nice and friendly, there seemed to be a lot of confusion and lack of organization between the two restaurants. Our order was initially taken as two burgers, with one made into a combo. However, we only received one burger. After waiting over 20 minutes for our food, we were told that there had been a mistake and that we had only been charged for one burger, so we were then asked to pay for the second one. We did pay for it, but it was frustrating because the order had been clearly communicated. We also specified different toppings for each burger, and even getting basic condiments took another 5–7 minutes. I understand it was lunch hour and things can get busy, but the overall experience felt very disorganized. The lady who took our order was incredibly nice, and I honestly felt bad for her because she was also handling the drive-through for the other restaurant while taking orders for this one. It seemed like she was doing her best, but the setup of having two restaurants operating from the same location appeared to create a lot of confusion. Unfortunately, the food itself was just okay for us — nothing particularly memorable. I hope they’re able to improve the organization and communication between the two restaurants, because the staff were genuinely friendly and seemed to be trying their best.

Preet Gansinh

October 2, 2026

The salt on our poutine and regular fries was so salty, my mouth was literally burning with an overload of salt. Very disappointed. A large poutine there isn't cheap. I liked the burger. I just read another recent complaint in the reviews about too much salt. This isn't difficult to fix. Taste your food before serving.

Marco Molinero

August 31, 2026

Unfortunately we didn’t have a great expedience here. We ordered a burger and large poutine to go. The gravy on the poutine was unbearably salty. The burger was fully raw and inedible - not undercooked - fully raw. It was disappointing as we weren’t able to go back to let them know, so we had to swallow our loss. If burgers is your thing they should at least be cooked. Disappointing. Probably wont be going back here.

Kyla Auger

July 26, 2026

Went for lunch yesterday and there were roaches walking around in the dining area. I can only imagine how bad the infestation is if the roaches are out in the open during daylight. Brought it up to an employee who assured us it was fine because they’ve treated them in the past so there might just be some leftover 🤮 Food was soggy and I couldn’t eat it anyways after seeing roaches everywhere.

Taylor I

February 10, 2026

Ultimate experience, but fill in your own adjective after the ultimate. Examples are, uncooked burger, soggy fries, overpriced, no English ( kitchen ba ) really ma’am? Ultimately I’d recommend avoiding this establishment. Unfortunately didn’t read reviews before stopping by, otherwise would not have had to leave this review.

Jeff Froese

December 21, 2025

Barnyard and Godfather burger are very big and filling burgers. Very good portions for poutine (large poutines have net weight over 1kg). Great place to satisfy any large appetite. Note: After 8pm, especially if under 30 minutes before closing, some things may be out of stock and possibly close early if no customers. No more cheeseburger poutine sadly.

W L

April 16, 2023